Terms and Conditions

Thank you for visiting stickerrocket.com. This Web site is provided by stickerrocket.com and Integrated Business Works, LLC (referred to throughout this Web site as “stickerrocket.com and ibizworks or ibizworks.com.”)
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. stickerrocket.com RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

LIMITATION OF LIABILITY

In no event shall stickerrocket.com or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not stickerrocket.com has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from stickerrocket.com or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall stickerrocket.com be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.

PAYMENT
All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a request on the Site to purchase products, services, design services or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method. Such amounts will be posted on this Site.
Once a job has been approved by customer and "sent to press" on the Site, no changes are allowed to the artwork files, job characteristics, or printing turnaround time.
Please note that no work will proceed on any print job in your order until full payment is received by stickerrocket.com
PAYMENT METHODS
All purchase requests must be submitted with an approved payment method unless otherwise expressly stated. Approved payment must be paid by credit card. Orders made on stickerrocket.com are processed by Integrated Business Works, LLC using our secure SSL payment processor.
OUR SALES TAX POLICY
Stickerrocket.com is required to collect sales tax on purchases shipped to Washington State. For orders shipped to Washington, tax is calculated based on the printing and finishing product subtotal.
TAX EXEMPT PARTIES
Before placing your order through the Site, please fax a copy of your tax-exempt certificate along with your order number to the attention of the Integrated Business Works, LLC, Credit department at (866) 794-3442. After receiving your certificate, we will send you a confirmation Email notifying you of tax exempt status.
RETURNS / REFUNDS

Customer must notify stickerrocket.com within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not stickerrocket.com, are entirely responsible for all Content that you use or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of stickerrocket.com or any third party does not control posted by Customers and does not guarantee the accuracy, integrity or quality of the Content Under no circumstances will stickerrocket.com be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

You acknowledge that stickerrocket.com and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that stickerrocket.com may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of stickerrocket.com, its users and the public.

GOVERNING LAW

stickerrocket.com is based in Auburn, Washington. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Auburn, Washington. You agree to submit to the jurisdiction of Auburn, Washington courts and agree that venue in these courts is proper in any such legal action or proceeding.

INDEMINITY

You agree that you shall indemnify and defend stickerrocket.com and all parties from whom stickerrocket.com has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

ORDER APPROVAL

Customer is fully responsible for final proof and layout approval prior to the printing process.

After customer approval of art, stickerrocket.com is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size.

ORDER CANCELLATION

stickerrocket.com will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services. stickerrocket.com is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.

ORDER SHIPPING AND DELIVERY

stickerrocket.com will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall stickerrocket.com be liable for any consequential or damages resulting from any delay in shipment or delivery.

All stickerrocket.com customers agree not to hold stickerrocket.com liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond stickerrocket.com's direct control. stickerrocket.com shipment and delivery dates are calculated based upon estimates provided by our suppliers.

stickerrocket.com will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

stickerrocket.com can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up. Please note that we don't ship to P.O. Boxes.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address,stickerrocket.com will reship the package with corrected address and charge an additional shipping fee for the shipment.

We reserve the right to refuse service without disclosing a reason.